A. There are so many ways! Be a monthly donor, buy a one-time-meal or add your company as one of our corporate sponsors - find out more here.

A. We're sorry to hear that, our customer service support emails can sometimes fall into your spam/junk folder; be sure to add Tweety Golf to your bookmarks and lists so you don't miss any of our emails. If you're still having trouble call us or DM on our Instagram or Facebook pages.

A. We're so glad you're interested in being a part of our mission to feed and support the homeless of Los Angeles County. Head over to our How Can I Help? page for all the details.

A. We are so pleased to hear you'd like to share your skills and talents with us and we always want to hear from talented prospects! Be sure to check back, whenever we have an opening we'll share that here on our website and all our social media accounts.

A. Not to worry, we understand things happen, these can be trying times for everyone financially so you can easily login to your recurring donation at My Accounts on this website and follow the prompts to adjust, pause or cancel your give back donation.

A: Our BioGourmet Cares commitment to our customers is to make sure you're happy with everything you purchase from BioGourmet so whenever things aren't 100%, or if you placed your order and you made a mistake, or you decided quickly you wanted to change your selection, you must email our customer service support no less than two (2) hours from the time of your purchase so that we can hurry to correct the problem. Any purchase that has been placed and we have not been notified within this time frame will be processed and shipped as ordered with no exceptions.

When you place an order from our shop, you can typically expect your items to ship within 3-5 business days. If you place multiple orders at the same time, our customer service staff will group them whenever possible.

Please note that due to the current US supply chain issues, shipping carriers can take up to 7-10 days to fully process and deliver your order. We will provide tracking the moment your order has shipped from BioGourmet Cares and you will receive an email notification with your tracking number.

All orders processed on our BioGourmet Cares website will be processed within 48 hours whenever possible; our customer service support is closed on weekends and all recognized US holidays however, so if your order comes in at that time we will process the following business day. All orders receive a real-time email notification as soon as your purchase has been paid and we follow up with all tracking notifications the minute your item(s) have left our warehouse.

A. If you find you don't love the fit of an item you ordered, BioGourmet Cares will review your request for a return, exchange or refund within (3) calendar days from the date of delivery. In the event your order arrives and you're not satisfied or the package is damaged please submit your issue on our Customer Service page with images to support your claim and we will be in touch via email directly.

For all return, refund or exchange info check out the Customer Support page.

A. For details relating to our shipping rates and zones please check out the information found on our Customer Support page.

A. Once approved we will process your refund right away, typically within 48 hours during regular business hours. Your bank may take longer to recognize the refund so be sure to contact them once you receive our email notification.

A. On this BioGourmet Cares website, we offer Shop Pay, Apple Pay, Google Pay checkouts and accept American Express, Visa, Mastercard, and Discover credit cards as well as PayPal for payment.